Accounts & Billing
Pay your bill, your way
Fast, secure payment in the channel you prefer — with no fee for bank-account payments. Sign in to track your bills, see energy insights, and get personalized tips.
Ways to Pay
Choose the payment method that fits how you live. All channels post to your account the same day.
Bank Account
Pay directly from checking or savings — always free. Schedule the date, and any overpayment carries to your next bill.
Pay from bankCredit or Debit Card
Card payments are handled by our secure payment partner. Residential payments are fee-free; commercial payments carry a 2.99% processing fee.
Pay by cardBy Phone
Call our automated payment line any time, day or night, at 1-800-555-0110. Have your account number and bank details ready.
All contact optionsBy Mail
Return the stub from your paper bill with a check or money order in the envelope provided. Allow five business days for delivery.
Mailing detailsIn Person
Pay with cash, check, or card at any authorized walk-in payment center across the five districts and Harbor County.
Find a locationAutopay
Set it once and never miss a due date. Your bill is drafted automatically each cycle, and you can pause or cancel any time.
Enroll in autopayNo Login Required
Pay as a Guest
Make a one-time payment with just your account number and ZIP code. To avoid a 1.2 percent late charge, pay by the due date on your bill — or request an extension of up to 14 days.
- Bank-account payments are always free
- Confirmation sent instantly by email
- Need more time? Ask about a payment extension
Help Paying Your Bill
If keeping up with energy costs is hard right now, you have options. No one should have to choose between energy and essentials.
Energy Affordability Program
Income-eligible households receive an automatic monthly bill discount. If you receive certain public benefits, you may already qualify.
Check eligibilityPayment Agreements
Spread an outstanding balance over manageable monthly installments with no down payment required for eligible customers.
Set up a planBudget Billing
Pay a predictable, level amount every month based on your yearly usage — no seasonal spikes, reconciled annually.
Enroll nowGo Paperless, Stay Effortless
Sign in to enroll in autopay and paperless billing, view your bill history, and get alerts when your bill is ready, due, and paid.