⚡ Oxvelo Compliance Demo — This concept demonstrates how a major utility’s website can look — and function — while achieving full WCAG 2.1 AA, privacy, and security compliance. Independent proof of concept using fictionalized utility content — not affiliated with, endorsed by, or based on any live utility’s proprietary materials. Run Compliance Scan →

Accounts & Billing

Every way to pay

Online, in the app, by phone, by mail, or across a counter — pick the channel that fits your life. Bank-account payments are always free.

Pay NowSign In

Choose Your Channel

All payment channels post to your account promptly and confirm by email when you provide one.

Online

Sign in to pay from your bank account free of charge, schedule payments, and enroll in autopay so the due date takes care of itself.

Pay online

Mobile App

Pay in seconds, view your balance, and get bill-ready alerts from your phone. Everything in your online account, pocket-sized.

Manage my account

By Phone

Our automated line takes bank-account payments any time, day or night: 1-800-555-0110. Have your account number handy.

All contact options

By Mail

Return your bill stub with a check or money order in the envelope provided. Please allow five business days for delivery.

Mailing details

Authorized Payment Agents

Pay with cash or card at hundreds of authorized neighborhood locations. Look for the authorized-agent sign — and only pay at listed locations.

Find a location

Walk-In Centers

Our own customer centers accept payments and can help with account questions, payment agreements, and assistance programs in person.

Center hours
Pay safely. We never demand payment by gift card, wire transfer, or cryptocurrency. If someone does, it's a scam — see our guidance on staying safe.

Set it and forget it

Enroll in autopay and paperless billing and never chase a due date again.

Enroll in AutopayMore Ways to Pay
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