Services & Outages
Moving? We make it simple.
Start, move, or stop your electric and gas service online in minutes. Most requests are confirmed the same day — no phone call required.
How Can We Help Today?
Choose the option that matches your move, and we'll walk you through the rest.
Start New Service
New to our service area, or first time putting an account in your name.
Move Service
Already a customer? Transfer your existing service to a new address.
Stop Service
Leaving the area? Close out your account and get your final bill.
Change Account Owner
Put the account in a different name — for roommates, family, or landlords.
Before You Begin
What you'll need
- Your new service address and move-in date
- Your move-out date and current address, if transferring
- A valid form of identification — without one, a deposit may be required
- Your tax ID, if starting commercial service
- An online account — register in two minutes
Good to Know
The fine print, made friendly
- Move dates can be scheduled up to 30 days in advance
- If service is currently in your landlord's name, ownership transfers to you automatically
- Business accounts are handled by our commercial team at 1-800-555-0156
- Final bills arrive within one billing cycle of your stop date
Three Steps, Start to Finish
The whole flow takes most customers under five minutes.
Get started
Tell us whether you're starting, moving, or stopping — and whether you're new or a current customer.
Tell us more
Confirm your address, choose your dates, and verify your identity securely.
Complete
Get instant confirmation by email and text. That's it — we handle the switch on our side.
Ready When You Are
Sign in to manage your service, or create an account to get started — it takes about two minutes.