Community Affairs
We come to you
For more than seven decades we've powered this city — and we know energy questions don't always fit a call center. Our outreach specialists meet customers at libraries, senior centers, houses of worship, and community events across all five districts and Harbor County.
What Our Specialists Do
Free, in-person, and in your language — outreach events cover the topics customers ask about most.
Bill & Payment Help
One-on-one reviews of your bill, enrollment in assistance discounts and payment plans, and help resolving past-due balances before they become a problem.
Billing optionsEnergy-Saving Workshops
Practical sessions on cutting usage — from thermostat habits to appliance rebates — plus free efficiency kits at select events.
Ways to saveMultilingual Support
Materials and specialists available in the languages our neighborhoods speak, with interpretation arranged for any scheduled event.
Información en españolFor Community Groups
Host an outreach event
Community organizations, elected officials, and building managers can request a speaker or a full enrollment event. We bring the staff, the materials, and the answers — you bring the room.
Request an event- Presentations tailored to seniors, renters, or small businesses
- On-site enrollment in assistance and alert programs
- Storm preparedness briefings for community boards
- No cost to your organization, ever
Questions We Can Answer Today
Can't make an event? Our team is a phone call away at 1-800-555-0110 — or reach out online any time.