Energy Safety
Smell gas? Act fast.
Natural gas leaks can lead to fire or explosion. Knowing the signs — and the four things to do immediately — protects your household and your neighbors.
Know the Signs
Gas is odorless by nature — a rotten-egg smell is added so your nose becomes the first detector.
Smell
A distinctive rotten-egg or sulfur odor, even faint. Be aware of odor fade: in rare cases the smell weakens as gas passes through soil, so never rely on scent alone.
Sound
Hissing, whistling, or roaring near a gas appliance, meter, or pipeline — indoors or out on the street.
Sight
Dirt blowing from a hole in the ground, persistent bubbling in standing water, or vegetation dying in an otherwise healthy patch.
Prevention
Safety starts in your home
A few habits keep gas appliances safe year-round — and one phone call keeps your shovel out of a service line.
More home safety guidance- Install natural gas detectors in addition to smoke and CO alarms
- Keep the area around appliances clear and vents unblocked
- Have gas equipment professionally serviced each year
- Call 811 before you dig — free utility line marking, required by law, even for small yard projects
Save the Number Now
Our gas emergency line is answered 24 hours a day, every day of the year: 1-800-555-0199.