⚡ Oxvelo Compliance Demo — This concept demonstrates how a major utility’s website can look — and function — while achieving full WCAG 2.1 AA, privacy, and security compliance. Independent proof of concept using fictionalized utility content — not affiliated with, endorsed by, or based on any live utility’s proprietary materials. Run Compliance Scan →

Accounts & Billing

Your account, tuned to your life

Update contact details, go paperless, automate payments, and choose exactly which alerts reach you — all from one settings hub.

Sign In to Manage Create a Profile

What You Can Manage Online

No phone calls, no paperwork — most changes take effect immediately.

Paperless Billing

Get your bill by email the day it is issued, with a searchable two-year archive.

Autopay

Pay automatically from your bank account on the due date — free, and cancellable anytime.

Alerts & Notifications

Choose text or email alerts for bills, payment reminders, outages, and high-usage warnings.

Household Access

Add an authorized person who can discuss the account or receive copies of notices.

Keeping It Secure

Simple settings, serious protection

  • Two-step verification available on every online profile
  • We never call to demand immediate payment by gift card or wire — that is always a scam
  • Change your password and review sign-in activity from Security Settings
  • Payment details are encrypted and never shown in full on screen
Prefer to talk it through? Customer service can update most account settings with you by phone at 1-800-555-0123, weekdays 8 a.m. to 7 p.m. For emergencies, always call 1-800-555-0199.

Take Five Minutes, Save Every Month

Customers with paperless billing, autopay, and usage alerts rarely miss a due date — or a savings opportunity.

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Compliance PLATINUM ✓ Powered by Oxvelo