Outage Center
Your restoration status, minute by minute
Already reported an outage? Look it up here to see crew status and the estimated restoration time — or watch the whole system on the live map.
Look Up Your Outage
Use the phone number or account number tied to your report.
While You Wait
What the statuses mean — and how to stay safe until the lights return.
Assessing
We've confirmed the outage and are diagnosing the cause. Estimated restoration times firm up after assessment.
Crew Assigned
A crew is en route or on site. Larger jobs — like a damaged pole — take longer but restore many customers at once.
Stay Safe Meanwhile
Treat every downed wire as live and stay 30 feet away. Keep fridge doors closed, and never run a generator indoors. More at storm preparedness
Get Updates Without Asking
Enroll in outage alerts and we'll text you when status changes — including the moment power is restored.