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Services & Outages

When something goes wrong, make it right

If a service disruption caused food spoilage, medicine loss, or property damage, you can file a claim for review. Most claims receive a decision within 30 days.

Food & Medicine Spoilage

Losses from extended outages. Itemize what was lost; receipts or photos strengthen a claim but aren't always required.

Property Damage

Damage to appliances or property you believe resulted from our equipment or operations. Keep the damaged items until review concludes.

Vehicle Damage

Damage connected to our field work or facilities. Note the location, date, and any crew or vehicle identifiers you saw.

Submit Your Claim

Have your account number and incident details ready.

You can add receipts, photos, and estimates after your claim is opened.

Concept demo: this form is for design demonstration only — nothing was submitted and no information was collected.

Questions About a Claim?

Our claims team can explain what's covered and check on a pending decision at 1-800-555-0146.

Contact Claims Report a Problem
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